Privacy Policy

Aesir Systems ("we", "our", "us") provides AI-powered chatbot and analytics services for businesses. This Privacy Policy explains how we collect, use, and protect information when you use our services.

By using our platform, you agree to the collection and use of information in accordance with this policy.

a. Account Information

• Name
• Email address
• Phone number (if provided)
• Company name and website

b. Usage Data

• Chatbot conversations and inputs
• Interaction data (messages, clicks, session duration)
• Device and browser information
• IP address

c. Analytics Data

• Link clicks and engagement metrics
• Conversion-related data (if enabled by client)
• Website interaction data tied to chatbot usage

We use collected data to:

• Provide and operate our services
• Improve chatbot performance and analytics
• Generate reports and insights for clients
• Monitor usage, performance, and system reliability
• Process billing and subscriptions

Clients are given control over whether their data is used to improve AI models.

• Opt-In: Data may be used in an aggregated and anonymized manner to improve system performance
• Opt-Out: Data will not be used for training or model improvement beyond what is necessary to provide the service

Clients can change this setting at any time.

We do not sell user data.

We may share data with trusted third-party providers strictly to operate our services, including:

• Payment processors (e.g., Stripe)
• Database and infrastructure providers (e.g., Supabase)
• AI model providers (e.g., OpenAI or similar services)

These providers are only given access to data necessary to perform their functions.

We retain data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Improve system performance (if opted-in)

Clients may request deletion of their data at any time.

We implement reasonable technical and organizational measures to protect data, including:

• Encryption in transit
• Secure data storage
• Access controls and authentication

However, no system is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to:

• Access your data
• Request correction
• Request deletion
• Opt out of certain data uses

To exercise these rights, contact us at: support@aesir-systems.com

California residents have the right to:

• Know what personal data is collected
• Request deletion of personal data
• Opt out of the sale of personal data

Aesir Systems does not sell personal data.

We use cookies and similar technologies to:

• Maintain sessions
• Track usage and performance
• Improve user experience

For more details, see our Cookie Policy.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy, contact us at: support@aesir-systems.com