Choose the plan that fits your volume.

Starter

For smaller sites
$150/ month

AI chat for your website

  • Answers customer questions (24/7)
  • Helps users find products
  • Trained on your website content
  • 20MB of business data

Included volume

3,000 messages

Usage beyond plan

Continue at $0.08/message, or upgrade anytime

Growth

Recommended
$500/ month

More usage with additional insights

  • Includes everything in Starter
  • 75MB of business data
  • View conversations and usage data

Included volume

10,000 messages

Usage beyond plan

Continue at $0.07/message, or upgrade anytime

Scale

For heavier volume
$1,200/ month

Higher volume with more control

  • Includes everything in Growth
  • 225MB of business data
  • Customize your data and responses
  • Expanded analytics

Included volume

30,000 messages

Usage beyond plan

Continue at $0.06/message, or upgrade anytime

Enterprise

Custom solution
Custom

Built for high-volume teams

  • Includes everything in Scale
  • Custom setup and deployment
  • Dedicated support
  • Advanced analytics

Included volume

High-volume and custom usage

Usage beyond plan

Custom pricing available

Implementation Path

How Soren is typically rolled out.

Most teams begin with website support chat, then expand into additional capabilities once the core experience is live and performing well.

Core Chat

Launch Soren on your website first to handle support and sales conversations with grounded answers.

  • Support and sales chatbot
  • Defined knowledge source
  • Website deployment
  • Best starting point

Voice Upgrade

Add voice conversations for customer service when you want a more natural, always-available layer.

  • Voice-based customer service
  • Natural conversation flow
  • Built on the core chat system
  • Recommended expansion

Insights Upgrade

Track conversations and turn weekly reporting into product, support, and website improvements.

  • Customer interaction tracking
  • Weekly actionable insights
  • Product and website feedback loops
  • Best for optimization